Service Updates - IP Wholesale

Service Updates

Planned Engineering Works

Ref: 20160909-002
Planned Work Window Start: Thursday 15th September 2016 23:00
Planned Work Window End: Friday 16th September 2016 08:00
Impact to Service: Restricted

Following our recent notification of Planned Engineering Works commencing from the 24/08/16, we are continuing to improve our Hosted Network to deliver an exceptional service and we have now reached our final stage by migrating the following services:

Due to the very delicate nature of the work, which requires more than 2 hours of on-site preparation, our Technical Team has planned for 2 brief outages of approximately 20 seconds, during which our backup servers will handle the load of call traffic.

This stage of the work will be carried at the quietest period of call traffic running through our network to limit its impact as much as possible.

We are taking every effort to ensure there will be no disruption, however these engineering works present a MEDIUM risk to service due to their very technical and delicate nature.


Planned Engineering Works

Ref: 20160822-002
Planned Work Window Start: Thursday 25th August 2016, 21:00
Planned Work Window End: Friday 26th August 2016, 06:00
Impact to Service: Minimal to None

Planned Engineering Works to migrate the following services:

As part of our drive to bring you the very best level of service, we are significantly improving our network to become more resilient and risk-free from network failures.

As a result of these planned engineering works, we are:

We are taking every effort to ensure there will be no disruption to your business activity, however these engineering works present a MEDIUM risk to service due to their very technical and delicate nature.